Invoicing & Orders

• Invoices are generated based on customer requirements.

• Orders are accepted from a minimum of 1 KG to a 100 grams to 3000kg per month

• Any changes or corrections must be communicated in advance.

Payments

• 100% payment is required before packing and shipping. No part payments are accepted.

• Payments can be made via:

  1. Bank Transfer

  2. Payment Gateway (Visa, MasterCard, Debit/Credit Cards)

  3. PayPal

  4. Western Union

  5. Cash (only if an agent is appointed by the customer)

• Payments accepted in all currencies.

Shipping

• Shipping begins within 1–2 days after payment is confirmed and reflected in our bank account.

• Once shipped, we will share the Waybill number and Courier Tracking Details.

• We ship globally through reliable courier partners.

Refunds & Disputes

• Cancellations are accepted only with a legitimate reason and must be made before shipment.

• In case of refund, the service charges will be deducted from the total.

• Complaints must be sent via email, and we respond within 48 hours.

Branding & Customization

• All product images will carry our company watermark and logo.

• We also fulfill white-label (no-label) supply requests based on customer needs.

Testimonials & Compliments

• We welcome your feedback and testimonials. Share your experience — we love hearing from our happy clients!

Disclaimer

• All product visuals, logos, and content are copyright protected.

• Unauthorized use of our brand or imagery is strictly prohibited.